The latest and greatest from Focal Point.
We’re still here — just working remotely! We’re fortunate to have the ability and technology to have our team work remotely, which is our plan beginning this week.
Creative industry or not, we all could use a little more joy in our lives. But most of us get caught up in the daily grind, routines, deadlines, milestones, meetings and budgets – and that’s just Tuesday!
There are so many different options to consider these days where Marketing and Advertising are concerned, where do you even start? Then, add the words Digital Marketing into the mix and all heck breaks loose!
The Google Arts & Culture app is essentially helping us all become Dorian Gray. While the never-aging antagonist in Oscar Wilde’s philosophical novel watched helplessly as his self-portrait morphed into a monster – that seemed to be the general feeling we had at the office when we tried the new Google app feature.
Technology has done a lot to make our lives easier; travel, ecommerce, communication, and socializing to name a few. But what about customer service? Is technology replacing humans when it comes to customer outreach? To put it simply, no. But further research indicates that businesses are becoming more and more receptive to utilizing chatbots to help consolidate certain aspects of the customer service experience.